Problem with vendors.

denny

Active member
Whenever I emailed a vendor inquiring about price or give them a list of parts and ask them for prices, they never respond back to me.

Is this just me or is this not acceptable??

I fiugure email would be easier since they can do it whenever they have time instead of me calling them when they are busy.
 
Last edited by a moderator:

jwaller

Evil Genius/SyTy Guru
Re: Problem with verndors.

Re: Problem with verndors.

many ppl have filters and many of us recieve dozens of emails daily. I suggest a pm bc they work the best for me. I know the pm's I can read digest and respond to in minutes compared to spending an hour sifting thru emails and then me filtered stuff trying to find the few that were real.
 

MRKING

New Parts for Old Trucks
Re: Problem with verndors.

Re: Problem with verndors.

Pm doesnt always work . There have been numerous times where my first choice of vendor to purchase from hasnt worked out . No hard feelings , I just went to the next vendor .
 

jwaller

Evil Genius/SyTy Guru
Re: Problem with verndors.

Re: Problem with verndors.

MRKING said:
Pm doesnt always work . There have been numerous times where my first choice of vendor to purchase from hasnt worked out . No hard feelings , I just went to the next vendor .


I know what you mean it's not always easy to comm with those you wanna talk.
 

ghettosled

SYTY SUPERSTORE
Re: Problem with vendors.

well if a vendor doesnt respond back or give you the time you deserve, there are a few others willing to help you out. I would say email is definately a good way to communicate atleast in the early stages of purchasing. Atleast for us, probably 40% of the phone calls go unanswered b/c we are understaffed and if we spent all day on the phone answering technical questions, nothing would ever get accomplished in the shop.. So email is definately a great way to reply back at our convinience and have a paper trail of quoted prices for when you decide to actually order the parts.

My only suggestion when emailing, is to try and be as specific as possible. Whether you are looking for prices on a specific part number or a quote on an engine rebuild, the more information you provide will only help in providing you with an accurate quote that does not inflate 110% by the time you are done building your motor.

I dont see any reason why a vendor would completely ignore your emails (atleast they could say they dont have time or the desire to help you) so it is possible the emails are just not reaching them.
 

cloneman315

Active member
Re: Problem with vendors.

i have never had a problem with any syty vendors ,just most of them are very busy i think
 

JuStBlAzIN

Active member
Re: Problem with vendors.

I have talked to almost all venders, during my build. Just be paitent. All the guys are great to talk to.
 

ed hess

race or get outta the way
Re: Problem with vendors.

um, i hate to ask you his but the vendor in question didnt happen to be one that begins with "E" ...... roflmao

ed
 

E-Rue

New member
Re: Problem with vendors.

im pretty sure i have talked to you via email before...... are you not getting my responses because of a spam filter?

e
 

E-Rue

New member
Re: Problem with vendors.

ed hess said:
um, i hate to ask you his but the vendor in question didnt happen to be one that begins with "E" ...... roflmao

ed

lol smart ass.
i always answer my email.

e
 

denny

Active member
Re: Problem with vendors.

ed hess said:
um, i hate to ask you his but the vendor in question didnt happen to be one that begins with "E" ...... roflmao

ed


No , none of then name start with 'E' or wesite end with a .us.
I perfer not to say who are they becaue you never know, I might need somthing form them and they will give it to me good.

BTW, RPM been good to me, so far...
 

pbrito28

Ty #2065 Brazil
Re: Problem with vendors.

I always email my questions and never had a problem, they always reply the next day. RPM helped me a lot, even when I was in Brazil and needed an answer in 20 min.
Pedro
 
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