Got a response from Melling Oil Pump break...

epix

Typhoon
Well way back in June my Ty suddenly dropped oil pressure and I had my Typhoon towed home. Pulled engine and found the Melling M55-A pump was broke in 1/2 when we removed the engine and pulled the oilpan.

See this thread for more info:
http://www.syty.net/forums/showthread.php?t=52817&highlight=melling

After contacting Melling, they sent me several forms and requirements needed to send the pump back along with receipts of machine work/part costs to repair my engine ($2500+).

Today I received a response back where they acknowledged the broken casting but warranty was denied due to it being used in a 'performance application'. I assumed this would happen, but I had nothing to lose..

I'll scan the response I received when I get home.. but here is a jist of what was mentioned:

Condition of Received Part(s): The bolts are tight, the gears turn within specifications. The casting is broken off at the mount pad.

Analysis Comments: We did see the broken casting, this pump was used in a performance application, we send a warning sheet with this pump stating; use M Select pumps for anything that is not an original stock application.

Analysis Results: The Melling Warranty does not apply to pumps used in a performance application. We did not find a manufactures defect in the pump or in the workmanship.
*I bought the pump back in the spring/summer of '06, no sheet stating use of M-Select was included! Did not finish assembling engine until fall '06 and put directly into storage. Next spring got Typhoon out and put apprx 1000 miles on new engine w/o a problem til the failure occurred.

Just a warning to you guys, that Melling was very shady about this. Talking with them on the phone I felt like I was being spoke to like this oil pump failure was my fault. Melling knew I posted the original thread and questioned me about it on the phone, from which I took down the pictures of the broken pump. Ed Hess has had the same problem, not sure how they treated him but he might chime in this thread.
 

blk00z28

Forced to by choice
Re: Got a response from Melling Oil Pump break...

So which pump are you going with now Pete?

I dont understand how a company can build a pump thats not made for high performance, I mean. Why not just use a stocker then. Whats the point in spending the money on their pump. :roll:
 

JSM

Active member
Re: Got a response from Melling Oil Pump break...

Sounds like Melling knows there is a problem, some accountant tried to save a few pennies going to a thinner casting and now they are just covering their asses and making any excuse in the world.

I suspect their term for performance use is anything that runs at this point.

It is too bad they probably have their heads stuck up china's ass so far, while the customers are left with $2500 repair bills.

BTW Melling can do nothing to you for posting pictures and stating FACTS on what happened to you. They might not like it but nor do we like shitty pumps that break.
 
Re: Got a response from Melling Oil Pump break...

taking no sides here but it has been known for several years that these pumps were for stock applications only....so why use it.

on another note...how do they know it was for a performance application.......so if a sy owner rebuilt his engine and installed one of these pumps it would not have a warranty????where is the line between stock/factory and performance????

have your attorney try giving them a call.....
 

epix

Typhoon
Re: Got a response from Melling Oil Pump break...

blk00z28 said:
So which pump are you going with now Pete?

I dont understand how a company can build a pump thats not made for high performance, I mean. Why not just use a stocker then. Whats the point in spending the money on their pump. :roll:
I bought the M-Select to replace it, theres not really too many choices out there. Reason I went with the M55A it the 1st place is because so many others have used it and had good results with it.. before the casting change.
 

mattw

Active member
Re: Got a response from Melling Oil Pump break...

Definitely shady. I can promise you that I will never buy any of their products going forward.

-Matt
 

ViciousV6

400HP/550FTLB
Re: Got a response from Melling Oil Pump break...

Yea my motor was built like 2 years ago and they didn't give any slip, they weren't even making an M-Series then. My pump that was just removed from the truck was a M55A and the new one is the M-Series which is what is avaible today very hard to find a M55A.

This was the pump RPM was selling for our appliacations!

I have one which my engine builder found and got for me before i brought him the M-Series pump.

Mine had no failure after 2 years of pure beating.

Ralph
 

SY2455

70's Veteran
Re: Got a response from Melling Oil Pump break...

Did they say that it was a performance application due to the fact that your application has a turbo on it? Which is stock.
 

BigBadSmoosh

Picking fights on I-65 since 2013
Re: Got a response from Melling Oil Pump break...

yeah, i'll stay clear of melling if possible in all of my builds..
 

epix

Typhoon
Re: Got a response from Melling Oil Pump break...

SY2455 said:
Did they say that it was a performance application due to the fact that your application has a turbo on it? Which is stock.
On a return form for the part it asked me to list performance parts of the vehicle. I listed that it had a larger turbo than stock, and that internally the engine was no different.
 

epix

Typhoon
Re: Got a response from Melling Oil Pump break...

Here are pictures of the oil pump where it broke in half, you can easily see the casting broke:

DSC_0445.JPG


DSC_0447.JPG


DSC_0448.JPG


"We did not find a manufactures defect in the pump or in the workmanship." Wow, thank you Melling for this wonderful workmanship in the product!
 
Last edited:

cloneman315

Active member
Re: Got a response from Melling Oil Pump break...

so ralph u had the pump that is suppose to be the junk one and it didnt break?
 

BigBadSmoosh

Picking fights on I-65 since 2013
Re: Got a response from Melling Oil Pump break...

the least they could have done was send you a replacement pump..
 

JSM

Active member
Re: Got a response from Melling Oil Pump break...

From an engineering standpoint I think they have reduced the cross section, probably done some static anylasis on strength but ignored how harmonics and vibration affect things, especially cast iron which onces it starts a crack will just continue.

They also know 99% of pumps go on new motors, so once you bore them out or do even the normal rebuild stuff it is now "PERFORMANCE".
 

Flyin Ryan

hated cuz he drives fords
Re: Got a response from Melling Oil Pump break...

total bull shit

i'll never purchase any there melling crap going forward that's for sure.. and i'll make sure I tell everyone I know too
 

SYO237

SyTy Registry
Re: Got a response from Melling Oil Pump break...

epix said:
Melling knew I posted the original thread and questioned me about it on the phone

In that case, since they are keeping up with this thread:

new_321.gif
bigfinger.gif


Thanks for the support Melling. Cheap assholes.


Epix, make sure you repost the pics in the orig thread and then link to this one so people can be warned in the future so they can avoid doing business with a company who cant support their customers.
 

blk00z28

Forced to by choice
Re: Got a response from Melling Oil Pump break...

So, aside from Melling then. Who makes a pump we can use thats good? (I like to ask for future search's when I've forgotten lol.)
 

dgoodhue

BuSTeD 4.3
Re: Got a response from Melling Oil Pump break...

Nothing like a nice Merry Christmas kick in the nuts :roll: The should atleast sent you a new pump.
 
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